In the time I've been with icmarkets give and take about 3 years, their customer support is very reliable majority of their staff is very willing to assist with any issue their customers may have or encounter along the way. There withdrawals and deposits are also Hassel free I've never encountered any issues thus far with either process. The company is great in my opinion and their spreads are one of the lowest in my time trading. I would recommend icmarkets to anyone now starting their trading journey!